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Tech Notes - Industrial Software Solutions

Tech Notes


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Tech Note: 118

Using AVEVA License Server OFFLINE Activation

AVEVA Licenses require license activation, a process whereby the authenticity of the license is verified against license records via the AVEVA License Activation Server and the license is bound to the license server from which the activation was initiated.

License activation requires communication over the Internet with the AVEVA License Activation Server. That communication can be either direct over the Internet (Online Activation) or indirect through a proxy computer (Offline Activation).

This Tech Note describes the process of activating an AVEVA license using OFFLINE activation.

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Tech Note: 117

Ending AVEVA License Server Grace Period

Certain conditions can cause the AVEVA Enterprise License Server to enter a License Grace Period. The Grace Period allows the server and licenses to operate normally for fifteen days. Once the fifteen day period has expired, the License Server will no longer allow licenses to be acquired. Removing the Grace Period mode will allow the License Server to function normally again. This tech note will provide instructions for two methods that can be used to remove the Grace Period mode from a License Server.

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Tech Note: 116

Adding Auto Reconnect Functionality to Device Integration Objects

When a Device Integration object gets disconnected from its data source (e.g. an AVEVA OI Server), it must be manually triggered to reconnect when the source becomes available again.  This tech note will instruct you on how to set up an auto reconnect feature and add additional diagnostic information that will indicate the number of disconnects the object has experienced since it last went on scan.

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Tech Note: 115

Unable to Activate More than One License in a Group

Symptoms and Troubleshooting steps are described in this Tech Note regarding issues activating more than 1 license when licenses are delivered with Group Serial Numbers.  This impacts version 2017 & 2020 license orders placed after Oct 1, 2021. ...


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Tech Note: 114

Guide to InTouch Application Types

This guide will provide an overview of each InTouch application type, including instructions on how to move, modify, and create backups of each application....


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Tech Note: 113

Activating InduSoft Web Studio Development Consignment licensing for SI & OEM Use

This tech note applies to current AVEVA Edge/IWS Partners (e.g. systems integrators or OEMs) with active support. Includes instructions for activating InduSoft Web Studio development consignment licenses....


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Tech Note: 112

Activating AVEVA Edge Development Consignment licensing for SI & OEM Use

This tech note applies to current AVEVA Partners with active development entitlements on consignment who are eligible to AVEVA Edge consignment licenses at no charge. It provides instructions for those interested to acquire and activate AVEVA Edge Development licenses (compatible with projects previously created in Indusoft Web Studio)....


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Tech Note: 111

Finding Your Installed Wonderware License Serial Number (prior to 2017 versions)

This tech note provides two different options for finding your Wonderware License Serial Number depending on the product version (prior to v2017) you are using, covering both ArchestrA Licenses and WWSuite Licenses....


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Tech Note: 109

How to Implement I/O and Object “Load Balancing” & “Redundancy”

There are multiple concepts concerning redundancy and load balancing when discussing the Wonderware Application Server solution. The purpose of this document is to clearly define the concepts of both I/O and Application Object failover and load balancing.

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Tech Note: 106

Interfacing InTouch HMI to N-TRON OPC Server

N-Tron series of managed and un-managed switches are bundled with an OPC-DA (v1.X) server that can collect network and switch diagnostics. These diagnostics can be interfaced into the InTouch HMI so that diagnostics can be visualized, historized or alarmed. This tech note describes the process of integrating these switch diagnostics via Wonderware OPCLink.

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